RAJ BASOTIA / RESEARCH → STRATEGY → MARKETING

Complex markets.
Clear moves.

I turn deep research into a competitive point of view.
Then bring the story, the people and the work together.

Scroll to connect the dotsBANGALORE, INDIA WORKING GLOBALLYDIRECTOR, MARKETING STRATEGIC INITIATIVES · LYRIC

THE RANGE BEHIND THE ROLE

Not one company.
A connected body of work.

Research, executive storytelling and competitive strategy.
The foundations of how I lead marketing today.

Plus the execution discipline of campaign operations across seven EMEA markets at American Express. The full experience ↗

THE SPACE BETWEEN A PRODUCT AND ITS MARKET

People need to understand you. Believe in you. Choose you. And keep choosing you.

That takes marketing that works together.
Here’s where I come in.

YOUR NEXT CHALLENGE. MY OPERATING RANGE.

01 — UNDERSTAND THE MARKET

First, find
your edge.

“Where can we win?”

Before you choose a message or a market, you need a clear read on both. I turn customer, competitor and category signals into decisions your team can use.

Market intelligenceCompetitive strategyGTM insight
CustomersWhat matters to buyers
CompetitorsWhere the market is moving
CategoryThe wider context
Sales signalsWhat changes a decision
FROM SIGNAL TOA point
of view.

Clarity before activity.

02 — SHARPEN THE STORY

Make the value
unmistakable.

“How do we explain why we matter?”

Your product is complex. Your value shouldn’t be. I connect positioning, buyer context and product truth into a story that carries from the homepage to the sales conversation.

PositioningProduct marketingBrand narrative
01 / AUDIENCEWho needs you.
02 / PROBLEMWhat changes for them.
03 / DIFFERENCEWhy you.
ONE CONNECTED NARRATIVEA story
that lands.

Positioning people can understand. And teams can use.

03 — EARN THE RIGHT TO BE BELIEVED

A strong claim.
Now add proof.

“Why should buyers believe us?”

A story gets stronger when customers and the wider market can validate it. I build analyst relations and customer advocacy into a consistent source of credibility.

Analyst relationsCustomer advocacyCustomer stories
ANALYST DIALOGUE
GartnerIDCZero100Forrester

Prepare. Engage. Learn. Follow through.

CUSTOMER EVIDENCELet the work
speak for itself.
ReviewsStoriesReferences
Credibility, built over time.

The narrative, supported by evidence.

04 — BRING THE STORY TO LIFE

Every touchpoint.
One impression.

“Does our experience match our ambition?”

Your website, content and campaigns should feel like the same company. I connect the strategy to what gets shipped, bringing design, agencies and internal teams along with it.

Website strategyContentProgramme leadership
01The strategy
02The story
THE DIGITAL EXPERIENCE
FROM FIRST IMPRESSIONMake every
moment count.
ProductContentCustomer proof
TO A REASON TO ACT

From the strategic brief to the final detail.

05 — HELP THE FIELD COMPETE

Give the story
a seat in the deal.

“Can our sellers make the difference clear?”

Good research needs to be useful in a real conversation. I turn intelligence and customer proof into battlecards, sales narratives and assets built around the decisions buyers make.

Sales enablementBattlecardsWin-loss insight
START WITH THE EVIDENCEResearch with rigor.
BUILT FOR THE CONVERSATION
01
Understand the situation.What is this deal judged on?
02
Make the difference clear.How do we solve it?
03
Back it up.What evidence supports the claim?

Built for a rep with two minutes before the call.

06 — MAKE GOOD WORK REPEATABLE

More capability.
Less reinvention.

“How do we keep doing this well?”

I turn recurring marketing work into shared knowledge, reusable AI skills and connected workflows. The standards stay explicit. People stay in the review loop.

AI workflowsKnowledge systemsMarketing operations
ContextEvidenceStandards
THE SHARED OPERATING LAYERGood judgment.
Built in.
Analyst prepCustomer storiesCompetitive intelWeekly priorities
Human review & refinement

Useful once. More valuable when the whole team can use it.

THIS IS WHAT FULL-STACK MEANS TO ME

Different disciplines.
One connected mind.

The insight informs the story. The story shapes the experience.
The evidence equips the field. The system makes it repeatable.

A CLOSER LOOK

The work behind
the perspective.

Selected work at Lyric.
Built with people across the business.

Five perspectives. A closer look.

Selected work through September 2026. Built alongside product, sales, customer success, design and agency teams.

THE PERSON CONNECTING THE DOTS

I’m Raj.
Curiosity came first.

Research taught me to ask better questions.
Marketing taught me to do something with the answers.

2019 — 2022

Gartner

Understand the market.

A foundation in research, competitive benchmarking and building research operations.

2022

American Express

Make execution count.

Campaign operations across seven EMEA markets, with the discipline to get the details right.

2022 — 2023

HighRadius

Create a reason to listen.

Research-led content, C-suite conversations and the GBS Masterminds Podcast.

2023 — 2025

Anaplan

Help the business compete.

Global competitive strategy, buyer insights and field enablement across planning markets.

2025 — PRESENT

Lyric

Bring it all together.

Director, Marketing Strategic Initiatives.
Connecting the market, the story, the proof and the systems behind the work.

Explore my résumé

Jaipur roots. Bangalore base.
Usually curious about technology, political documentaries,
phone photography, or a well-made watch.

YOUR NEXT CHAPTER

What needs
connecting?

The story. The team. The way the work gets done.
Let’s start there.

Let’s talk

YOU FOUND THE SIDE QUEST / RB LABS

Less noise.
More signal.

A tiny game for curious people. Find and select the three SIGNAL tiles. No timer. No pitch deck.

0 / 3 signals connected.

Serious about the work. Not always about myself.

SELECTED WORK